General terms and conditions of business

1. Scope

The following terms and conditions apply to all orders placed through our online shop. Our
Online shop is aimed exclusively at consumers.
A consumer is any natural person who concludes a legal transaction for purposes
who predominantly neither pursue their commercial nor their independent professional
activity. Entrepreneur is a natural or legal person
Person or a partnership with legal capacity, which, upon conclusion of a
Legal transaction in the exercise of their commercial or independent professional

2. Contracting parties, conclusion of contract,

Correction options
The purchase contract is concluded with the community of heirs Ina Frey, Anna Frey and Lisa
By placing the products in the online shop we make a binding offer
to conclude a contract for these products. You can initially order our products
without obligation and check your entries before submitting your
You can correct your binding order at any time by using the information provided in the order process.
The contract is concluded when
by clicking on the order button to accept the offer via the shopping cart
accept the products included. Immediately after submitting the order
you will receive another confirmation by email.

3. Contract language, contract text storage

The language(s) available for the conclusion of the contract: German, English
We save the contract text and send you the order data and our terms and conditions in
For security reasons, the contract text is no longer available via the Internet

4. Delivery conditions

4.1 Shipping costs

Standard shipping is free for orders over 75
Euro incl. VAT

4.2 Delivery options
We ship the products to the delivery address specified during the ordering process.
We only deliver by post. Unfortunately, it is not possible to collect the goods yourself.

5. Payment

In our shop you can generally use the following payment methods

6. Warranty and guarantees

6.1 Liability for defects
The statutory liability for defects applies.

6.2 Warranties and customer service
Information on any additional guarantees that may apply and their exact
Conditions can be found on the product and on special information pages
in the online shop.

7. Dispute resolution

The European Commission provides a platform for online dispute resolution (ODR)
which you can find here. To participate in a dispute resolution procedure before a
We are neither obliged nor willing to act as a consumer arbitration board.
Terms and conditions created with the Trusted Shops legal text generator